Top 5 Last-Mile Delivery Carriers in the US by Market Share (2024)

Overview of the US Last-Mile Delivery Market in 2024

Last-mile delivery is the most costly and customer-facing segment of the logistics supply chain. According to industry estimates, the total parcel volume in the US reached approximately 22 billion in 2024, with top carriers holding the vast majority of share.

Ranking Analysis (by Market Share)

• USPS: 38.2% market share, leveraging its extensive national network and "last mile" advantages, especially in rural areas.
• UPS: 24.1% share, maintaining leadership in commercial delivery and time-definite services.
• FedEx: 16.3% share, covering e-commerce demand through Ground and SmartPost products.
• Amazon Logistics: 13.0% share, rapidly penetrating with its own delivery network, primarily serving Amazon orders.
• DHL eCommerce: 8.4% share, focusing on lightweight parcels for cross-border and domestic e-commerce.

Trends and Insights

• E-commerce growth continues to drive last-mile demand, with e-commerce parcels accounting for over 60% of total volume in 2024.
• Amazon Logistics' rise is reshaping competition, prompting traditional carriers to accelerate automation and speed optimization.
• Small and medium enterprises may consider regional carriers or aggregation platforms to reduce costs.

Data source: Based on Pitney Bowes Parcel Shipping Index and industry public estimates.